HCEWALLET Customer Services
Our HCEWALLET website http://www.hcewallet.com provides you with significant information related to the Services we offer, our Terms & Condition (T &A), and frequently asked Questions & Answers (Q & A).
We will aim to respond to your Customer Services query via email within 2 working days (normal working days Monday to Friday, excluding Bank Holidays) if you contact us via our Customer Services email address (firstname.lastname@example.org).
If you wish to raise your limits beyond the posted amounts, you may submit a request to our Customer Services (email@example.com). We may require you to submit additional information about yourself or your business, provide records, and arrange for meetings with HCEWALLET staff (to undergo “Enhanced Due Diligence”).
We will acknowledge your complaint within 24 hours of its receipt if you contact us via our Customer Services email (firstname.lastname@example.org).
If you believe a third party has behaved in a fraudulent, misleading, or inappropriate manner, or if you cannot adequately resolve a dispute with a third party, you may notify HCEWALLET Customer Services email (email@example.com) so that we may consider what action to take, if any.
We do not provide contact phone number support!
We do not respond to snail mail letters!